With many delivery service options on the market, the question arises: how do you choose the right solution for your business? Check out the chart below to understand the main differences between Promenade and third-party delivery services.
Promenade
Third-Party Services
Fees
Promenade
Reasonable and stable monthly subscription fee without hidden costs
Third-Party Services
Commission fees can be high and contain diverse additional fees. Third-party services usually take a large percentage of your profit.
Flexible Delivery Options
Promenade
Flexible - you can choose and shift between self-delivery and using third-party delivery services.
Third-Party Services
Only the third-party delivery option is available
Custom Website
Promenade
Promenade provides you with your own ecommerce website, customized to fit your brand.
Third-Party Services
Third-party delivery services include your products on their website.
Brand Growth & Brand Loyalty
Promenade
Since customers order directly from your website, they build loyalty to your business.
Third-Party Services
Orders are made through the third-party app, so customers often build loyalty toward the third-party.
Control over Delivery and Customer Experience
Promenade
You control the delivery process. We offer support for issues that arise, and you're notified of any customer complaints.
Third-Party Services
The delivery is up to third-party services entirely, and you are unaware of delivery issues.
Customer Information
Promenade
You keep all customer information, which you can use for promotion.
Third-Party Services
Third-party services keep your customer information and use it for their promotions.
Reputation Management
Promenade
We request reviews for you! When customers complete an order, we email and ask them to leave a Google Review. Top reviews are pulled into your website.
Third-Party Services
Third-party delivery systems do not include services for improving your business’s reputation. Reviews are not connected to your business.
Marketing
Promenade
Promenade includes marketing services. We post to your Facebook and Instagram accounts and send emails on your behalf.
Third-Party Services
Third-party services don't offer marketing services for your business. While their large network may assist initial sales, growing your customer base is limited.
With Promenade, it is so much more than a website, online ordering, and delivery. You get an all-in-one platform designed to help your business grow. We build your website and send constomers to buy directly from you. You collect your contacts and use them to increase revenue and customer retention. You’ll bypass the middleman and take your business to the next level.
